1. General Policy
At Hyper-bazaar.com, we strive to provide quality products and excellent customer service. If you are not fully satisfied with your purchase, you may be eligible for a return or refund under the conditions outlined below.

2. Eligibility for Returns

• Items must be returned within 14 days of delivery.
• Products must be unused, in their original packaging, and in the same condition as received.
• Certain items, such as personalized or perishable goods, are not eligible for return.
• Proof of purchase (receipt or order confirmation) is required.

3. Return Process

• To initiate a return, contact us at contact@hyper-bazaar.com with your order details and reason for return.
• After approval, you will receive return instructions, including the return address.
• Customers are responsible for return shipping costs unless the item received was defective or incorrect.

4. Refunds

• Once we receive and inspect the returned item, we will notify you about the approval or rejection of your refund.
• Approved refunds will be processed within 7-10 business days to the original payment method.
• Shipping costs are non-refundable unless the return is due to an error on our part.

5. Exchanges

• We replace items only if they are defective or damaged. If you need an exchange, please contact us at contact@hyper-bazaar.com.

6. Non-Returnable Items

• Gift cards, downloadable software, and perishable items.
• Products marked as final sale.

7. Contact Information
For any return or refund inquiries, you can contact us at:
Email: contact@hyper-bazaar.com
Phone: +49 1521 5297757
Address: Jud. Harghita, Mun. Toplița, Str. Ștefan cel Mare, nr. 59

We reserve the right to update this policy at any time. Please check this page regularly for updates.